Resolving slow performance, software errors, malware, and network issues. WaveMicro delivers elite enterprise-grade protection directly to your workspace, completely bypassing standard storefront overhead.
Skip the generic automated hotlines. We tackle actual technology struggles with transparent pricing and real human responsiveness.
Providing strategic remote care and onsite engineering without high-overhead corporate markups.
Secure desktop optimization, malware eradication, and setup fixes handled over the internet. No long setups or complex password protocols required.
Direct in-person hardware retrofits, solid-state drive upgrades, physical cabling, and commercial network performance configuration across Gwinnett/Fulton.
Comprehensive device safety monitoring, automated patch updates, cloud-backup confirmation, and prioritised helpdesk access for up to 4 office users.
We keep things straightforward. You share the technical challenge; we deploy the solution.
Provide your contact info and outline your performance issue using our 5-field intake form below.
We assess the technical error and confirm if remote console access or an onsite dispatch is required.
An expert technician optimizes your endpoint, resolves threats, and verifies system health.
No surprise monthly invoices. Predictable rates structured to help small businesses scale cleanly.
| Support Tier / Option | Technical Services Included | Starting Price | Structure |
|---|---|---|---|
| Remote Technical Diagnostic | Initial 15-minute system diagnosis via HelpWire. | $29 | Credited toward final repair |
| Remote Software Repair | Malware eradication, driver updates, and system tuning. | $75 - $125 | Flat per-session fee |
| Onsite Technical Dispatch | Direct physical component retrofits, network optimization, cabling. | $125 - $175 | First hour flat (then $75/hr) |
| Device Managed Support | Persistent health alerts, background updates, active threat blocks. | $29 - $49 | Monthly per-device basis |
| Personal Remote Subscription | Priority remote assistance slots, includes 2 diagnostic updates. | $15 / month | Billed annually at $99/year |
| Micro-Office Managed IT | Comprehensive local and remote priority managed support (Up to 4 users). | $99 / month | Predictable B2B Flat Rate |
| Smart Hands Support | Data rack deployments, custom network cabling, enterprise router swaps. | Market Rates | Direct contractor agreement |
Commuting in Gwinnett and Fulton averages 32.5 minutes of travel time. Don't waste critical business hours transporting slow machines. We bypass Atlanta traffic entirely via secure remote diagnostics, dispatching on-call 1099 technicians to your physical space only when hands-on service is required.
Describe your desktop or networking issue. If you would like to book a specific support or diagnostic slot, please use our dynamic calendar console.
Instantly select an open slot from our calendar for diagnostic triage or onsite dispatch.
Open Interactive Calendar